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FAQ
Frequently Asked Questions

What are the working hours for a Zepto delivery partner?

Zepto provides flexible scheduling options, offering both full-time (approximately 8 hours) and part-time (approximately 4 hours) shifts. Delivery partners can select shifts that best fit their availability.​

What is the salary structure for Zepto delivery partners?

Earnings are influenced by the type of employment (full-time or part-time) and include a base pay along with additional incentives tied to the number of deliveries completed and performance metrics.​

Is there a joining bonus for new delivery partners?

Yes, Zepto offers a joining bonus to new delivery partners. The specific amount may vary depending on location and role.​

What documents are required to become a Zepto delivery partner?

Applicants need to provide a valid driver license​, Aadhaar card​, PAN card​ , Bank account details​ Proof of address​, and a smartphone compatible with the delivery app​

Is owning a vehicle necessary for the job?

Yes, having access to a personal two-wheeler or bicycle is typically required for making deliveries.​

How does the incentive structure work for delivery partners?

Incentives are awarded based on factors such as the number of deliveries completed, customer feedback, and adherence to delivery timelines. Additional bonuses may be available during peak hours or special promotions.​

In which areas can I work as a Zepto delivery partner?

Zepto operates in multiple cities across India. Applicants can choose their preferred work area or zone during the application process, subject to availability.​

What is the age requirement for becoming a delivery partner?

Candidates must be at least 18 years old to qualify for the delivery partner role.​

Are there opportunities for career advancement at Zepto?

Yes, Zepto provides pathways for career growth, allowing delivery partners to progress into supervisory or managerial positions based on their performance and experience.​

What kind of support does Zepto offer to its delivery partners?

Zepto offers round-the-clock support through its helpline and in-app assistance, ensuring delivery partners receive timely help for any issues encountered during deliveries.

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